Grievance Policy
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The purpose of the Ship Safe Training Group Ltd (SSTG) Grievance Procedure is to provide an Officer Trainee with a course of action should they have a grievance which they are unable to resolve through regular communications with his or her Course Tutor (Academic Institution), Designated Shipboard Training Officer (Vessel) and / or Training Officer (SSTG). The procedure is to allow a complaint to be investigated quickly and effectively and for a grievance, if deemed to exist, to be resolved at the earliest practicable opportunity.